We are not just GEEKS
We are professionals
As a small business grows there’s often a turning point when they need more than just a friend or cousin who knows a bit about computers. They want a professional firm with experience, a happy clients , and passion for the work.
Since we opened our doors in 2013, IT Support ALBANIA has served hundreds of clients and currently manages hundreds of devices in the TIRANA area.
We think it says a lot that a great percentage of ours clients is repeat or follow-on business from jobs well done.
At the end of the day, we do this work because we LOVE technology and we love helping people like your-self with their technology challenges.
Each team member at IT SUPPORT ALBANIA takes initiative to solve problems to ensure the success of our clients, our company, and each other. If there is a more efficient or effective way of doing something, we will find it.Know More
We believes technology should be simple to use and easy to understand. Every solution we develop simplifies the complex in order to remove frustration and facilitate efficiency.Know More
Whether your company just wants the proactive maintenance or a full blown managed service provider with security and backups built in we have a plan that will fit your needs. Once you find the plan that fits your needs, one of our representatives will get together with you to finalize the signup process.
Once you come on as a customer we will deploy our agents to your computers so that we can begin performing our work. The first step includes a full network audit and lockdown, including removal of any unwanted access from previous IT personnel and/or employees. We will also commence gathering the information needed to generate your weekly and monthly reports.
We will show your users how to get a hold of us, including how to submit service tickets and even attach screenshots. We can be as hands on or off as you want – but we generally prefer to be hands on – we love people as much as we love computers. Enjoy! – Now that you have an IT department you can get back to what it is you do, even if that means a day at the golf course, we won’t judge.